Power to Control Your Electricty


Signing up with Recon is quick and easy

We make it convenient for you: online, on the phone, or at a retail location – you choose how you want to enroll.

Click to read our FAQs

Frequently Asked Questions

What is Prepaid Electricity?

Why is prepaid electricity better?

What is a REP?

What is the Electricity Facts Label or (EFL)?

What is a kilowatt-hour or kWh?

Why should I choose Recon Energy as my REP?

How do I sign up?

What do I need to sign up?

What is a Smart Meter?

Why do I need a smart meter to enroll in Recon Energy’s prepaid services?

Why do I need to provide my mobile phone number and/or e-mail address?

What should I do if my mobile phone number or e-mail address has changed?

Will I receive a monthly statement or bill?

How do I make a payment?

What will I be charged?

When I sign up with Recon Energy, when will electric service commence?

Should I contact my old provider?

What kind of energy sources does Recon Energy use?

How will I know when my account balance is getting low?

How long does it take to restore my power if it has been disconnected?

If I decide to change my energy provider can I claim a refund of my unused balance?

Is Prepaid Service offered to Critical Care and Chronic Condition customers?

What do I do if I forget my numeric passcode or website login?